terms of use | privacy policy

If your job is color critical you MUST request a Matchprint® Color Proof along with your job. Matchprint® Color Proofs are not included in our prices. Color is extremely subjective, if you waive your right to a color proof, we will match color to the best of our ability and will rely solely on our judgment.

  1. A .25 inch border containing no live area (mission critical text and graphics) MUST be allowed for cutting purposes.
2. The size of the printed piece will be the same as the document size listed under Page Setup in the application program.
3. Front and Back of document should be setup as two separate pages, do not create both sides in a single file or page.
4. Files should be setup at a minimum of 300dpi resolution.
5. Files must be saved in CMYK format.

6. All solid Black areas should be composed as a combination of Cyan 50%, Magenta 20%, Yellow 20%, and Black 100%.

By the time your job gets in our hands, all edits should be finalized, the copy carefully proofread and all design issues should be settled. We are not responsible for proofing any submitted jobs and we will not take any responsibility for any copy or design errors committed on your part.

Due to the nature of the 24 hour business, we process jobs as soon as we receive them. If you need to cancel an order you have placed, you must call and speak to an RG MEDIA representative. If we can catch the job before it goes to plate, we will be happy to cancel it, but if the job is already plated and scheduled for production, you are responsible for full payment.

If you have any production questions that have not been answered, you can access our PRINT RESOURCE GUIDE. If you need further assistance please call. If you need further assistance please email us at info@rgmedia.net or call 305.774.1278 and an RG MEDIA agent will assist you.

Copyright © 2007 RG Media Inc. all rights reserved
ph: 305.774.1278 email: